Track Your Order
Enter your order number and email — we'll send you the latest shipping update.
Can't find your number? It's in your order confirmation email. Still stuck? Reach out to support@emberandaltar.com and we'll find it for you.
How Shipping Works
Processing: Orders ship within 1–2 business days of purchase. You'll get a shipping confirmation email with your tracking number as soon as it leaves our fulfillment center.
Delivery: US orders: 5–7 business days. International: 10–15 business days. Free shipping worldwide on every order.
Need a hand?: If your order hasn't moved in 5 days or you can't find your tracking number, email support@emberandaltar.com — we triage missing shipments every business day.
Order not moving?
Reach out to support@emberandaltar.com with your order number and we'll look into it right away.